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GET
Get a ticket link

Authorizations

Authorization
string
header
required

Organization API key (sl_…).

Headers

x-tenant-id
string
required

The organization ID the request is scoped to.

Path Parameters

Response

Successful Response

An issue in an external ticketing system, linked to a SELECT resource.

id
string
required
read-only

The unique identifier of the link.

etag
string
required
read-only

Opaque strong ETag for this link. Matches the ETag response header, and changes whenever the mirrored title, status or assignee is refreshed.

srn
string
required
read-only

The canonical SELECT Resource Name (SRN) of the resource the issue is linked to. Resolve one from a resource's identifying details with POST /v2/srn/actions/resolve.

provider
string
required
read-only

The ticketing system the issue lives in.

Allowed value: "jira"
integration_id
string
required
read-only

Identifier of the ticketing integration the issue belongs to.

ticket_id
string
required
read-only

The issue's identifier in the ticketing system.

ticket_url
string
required
read-only

Link to the issue in the ticketing system.

create_time
string
required
read-only

When the link was created, as an RFC 3339 UTC timestamp.

ticket_key
string | null

The issue's human-readable key, such as ENG-123.

ticket_title
string | null

The issue's summary line.

ticket_status
string | null

The issue's status in the ticketing system, such as In Progress.

ticket_assignee
string | null

Display name of the person the issue is assigned to.

is_disconnected
boolean
default:false
read-only

Whether the issue no longer exists in the ticketing system. A disconnected link stays listed so the loss is visible, and its title, status and assignee stay as they were at the last successful read.

sync_time
string | null

When the issue's title, status and assignee were last read from the ticketing system, as an RFC 3339 UTC timestamp. Those fields reflect the issue as of this time, not necessarily its current state.